Join our team

Data Scientist

  • Solve complex business and customer issues utilizing AI/ML

  • Build prototypes and scalable AI/ML solutions that will be integrated into software products

  • Collaborate with software engineers, business stakeholders and product owners in an Agile environment

  • Have complete ownership of model outcomes and drive continuous improvement

  • Ability to code in Python and SQL

  • AI/Machine Learning knowledge across Deep learning, NLP, Classification, Regression etc.

  • Experience with Big Data technologies

Software Engineer

  • Minimum of Bachelor's degree in Computer Science or prior relevant engineering experiences

  • Experience with data structures, algorithms, data modeling, schema design and system design

  • 2+ years as an software engineer

  • Proficient experience level in any the following language: Go, Ruby, Java, or Python

  • Familiar with AWS ecosystem

  • Work with technical leads and other engineers to design, develop commerce/payments platform and services

  • Contribute to customer-focused to project deliveries

  • Work with other teams to clarify product requirements

  • Be a multiplier of the team's impact, velocity, and technical excellence by improving engineering processes and tools

  • Participate in design and code reviews

  • Mentor and cultivate junior engineers

Customer Success Manager

  • Work closely with the organization's Senior Leadership on multi-functional and cross-departmental projects.

  • Develop and govern client success programs

  • Maintain up-to-date knowledge of our related technology and be able to clearly articulate business value

  • Share a clear, compelling vision of our future and share the alignment between individual, team, organization and company goals

  • Play a direct role in departmental planning and budgeting

  • Identify, hire, develop and retain talent

  • Clarify roles, responsibilities, and job expectations to enable success

  • Model Mad Hatter AI values—show consistency between words and actions

  • Put the customer at the heart of every interaction

  • Provide results-oriented work, stretch assignments and internal opportunities to broaden experience and expertise

  • Make development planning and development discussions a key priority

  • Ensure communication, reporting and operational activities are handled in a consistent, timely, accurate manner internally and externally

  • Run critical product segment issues with Business Unit for resolution

  • Work in partnership with sales management to achieve and exceed renewal goals

Brand Marketing Manager

As our Brand Marketing Manager you're the central contact and the glue for moving our marketing campaigns from ideas to well performed stories. You will lead the process for developing integrated marketing plans through an understanding of our user, our brand, and our campaign goals. You will manage the strategic direction for the Mad Hatter AI Brand offense. Lead content, community, activity, and brand deliverables across the brand in partnership with the Creative, Product Marketing, Growth/Media, Communications, Talent Partnership and Marketing Operations, coordinating and collaborating across global and geography projects to create efficiency and agreement. The Sr. Manager will bring a combination of solid marketing fundamentals, strategic vision and communication skills, and the ability to keep programs on time and on task. You will unify the teams around a strategic goal. You will also lead, coach, inspire and develop a team of agile global brand marketers on the team. You will report to the Vice President of Brand Marketing. What you'll be doing Manage campaign management in collaboration with product marketing, growth marketing, and community teams. Work across owned (including internal) and earned marketing channels. Partner with our teams to develop and activate integrated go-to-market plans for campaigns against a yearly calendar. Consolidate and track overall marketing budget and spend. Consolidate and track the different marketing budgets and returns by a centralized model on a monthly, quarterly, and annual basis. Work with product marketing teams to understand consumer needs, barriers and insights, to develop a marketing strategy. Partner with all creative teams and agencies to develop creative strategy and ensure creative development. Develop creative briefings for campaigns. Identify and work with creative external partners and brand agencies to strengthen the creative message in relation to overall brand positioning.